Submission Triage
Route every ACORD XML/AL3 submission — auto-decline, auto-refer, or manual queue — before an underwriter opens the file. Configurable thresholds per line of business.
Four-stage triage: ingest to routing decision
Every submission passes through four structured stages before reaching an underwriter's queue. Auto-decisions happen at stages 2 and 4 based on your configured rules.
Triage infrastructure for UW operations directors
ACORD 125 / ACORD 126 / ACORD 140 parsing
Native ACORD schema parsing — no intermediate transformation layer required. AL3 EDI also supported.
Completeness scoring
Required field presence checked against ACORD schema at ingest. Incomplete submissions flagged immediately.
Appetite pre-screen gate
Appetite matrix applied before risk score is computed — obvious out-of-appetite submissions exit at gate 2.
Configurable threshold routing
Score thresholds for auto-decline, auto-refer, and manual queue configured per line of business. UW director adjustable without engineering involvement.
Queue management dashboard
UW operations view of queue depth, SLA aging, and auto-route rate by line and territory. Exportable for weekly operations review.
SLA tracking per submission
Per-submission timestamps from ingest to routing decision. SLA aging alerts for manual queue submissions approaching response commitment.
Ready to remove manual pre-triage from your UW workflow?
Talk to our team about a structured pilot for your submission volume and lines of business.